Households with solar storage systems are urged to check if they have a recalled battery installed and if so, should be switched off immediately, the ACCC has warned.
The LG batteries - which may be branded LG, SolaX, Opal, Red Earth, Eguana or VARTA - are at risk of overheating and causing a fire.
Consumers with affected LG batteries are urged to switch off and contact LG or SolaX to arrange remediation of the battery, which could include a free battery replacement or a software update, or a refund.
ACCC deputy chair Catriona Lowe said people should check their battery's serial number to see if it's affected. She said even if you don't have an LG-branded solar storage system, you may still have an LG branded battery that has been recalled.
"For peace of mind - check your system again and turn off your battery straight away if it has been recalled."
LG has agreed to provide financial compensation to consumers who have higher electricity bills as a result of not being able to use their battery.
"Please put your safety first and follow this important advice to switch off. LG will compensate consumers who are out-of-pocket on their electricity bills as a result of switching off and not being able to use their battery," Ms Lowe said.
For LG or any other affected energy storage systems contact LG on 1300 677 273 or email email@example.com
For affected LG batteries in SolaX or Opal battery systems contact SolaX Power on 1300 476 529 or email firstname.lastname@example.org
Our journalists work hard to provide up-to-date news for seniors across Australia. This is how you can continue to access our trusted content:
Sign up for our newsletter to stay up to date.