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Thursday, 21st September, 2017

Aged care complaints rise by 20 per cent

COMPLAINTS to the Aged Care Complaints Commissioner about the treatment and care of older people in residential and home-based care has gone up 20 per cent in the past year.

However, Commissioner Rae Lamb has welcomed the increase saying it meant more people were aware of the service and were willing to complain.

The Commissioner's 2016/17 annual report said of the 4,713 complaints received the majority (78 per cent) were…

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Thursday, 21st September, 2017

Top village managers honoured

TWO cousins and a retirement industry newcomer have been named top village managers in their state.

Cousins Anne Jack and Chiquita Walsh from Murray Gardens Retirement Village in NSW and Amanda Anthony from Beleura in Victoria all took home Village Manager of the Year gongs at the recent Retirement Living Awards.

Presented by the Retirement Living Council the awards recognise village managers who go above and beyond for their residents.

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