When his father was diagnosed with motor neurone disease, Shaun Knott realised for the first time the travel challenges many disadvantaged and some elderly people can face daily.
"Even getting to the GP was a monumental exercise in planning if we wanted to do it safely, arrive on time and keep Dad comfortable as throughout the entire trip," he said.
So he decided to do something about it, drawing on his experience in management and travel co-ordination and after five years of industry training and research.
The result is APAC Journey, which aims to make travelling easier for seniors, the disadvantaged or anyone who needs extra help getting from A to B.
"I believe safe, effortless, independent travel should be available to everyone regardless of the challenges they might face," Shaun said.
His service delivers tailored travel planning with the addition of expert, qualified support to make sure clients get to their destination at the pace they choose.
Clients have many reasons for travel including special events, medical appointments, fun and leisure.
The company helps them do this, both locally and interstate, with flexible travel plans and cost savings where it's safe to do so.
If requested, its team of consultants and companions will help clients make a journey using their own car or trailer or help them source a vehicle from third parties.
They will collaborate with carers, supervisors, nurses, family or friends the whole time.
Staff can also put hard-to-reach destinations within reach of anxious, frail or physically disadvantaged travellers - for example, visiting friends or family in rural areas.
For longer trips, they can co-ordinate check-ins and transfers at terminals while handling luggage, wheelchairs or other mobility aids. They can escort and guide clients through security checkpoints and departure locations.
Closer to home, they can help clients go to church, the theatre, attend their grandchildren's birthdays or simply get home safely.
For more information, call 1300-202-875 or click HERE