Timings with which welfare payments will be made during the festive season may be different, Services Australia said.
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General manager Hank Jongen said the date that some customers report or receive their payment will change, but that customers can be assured that these payments will still occur.
"If your regular reporting or payment date falls on a public holiday, it will be changed to the day beforehand," he said.
"It's important to remember this is not an extra payment, it's your regular payment made early. You may need to budget carefully so this payment lasts until your next payment is due."
All service centres and most phone lines will be closed on Monday, December 25-Wednesday, December 27 inclusive, and on Monday, January 1, 2024.
Mr Jongen said self-service options would continue to be available during the holiday period.
Customers can check if their reporting or payment date as changed using their Centrelink online account through myGov, or through the Express Plus Centrelink mobile app.
The myGov app, Express Plus app, and our phone self service lines will be available 24/7.
"Whether you're reporting income, submitting claims, or applying for an advanced payment, these options are the easiest way to do business with us, both in and out of the holiday season," Mr Jongen said.
Critical services for Medicare providers, such as PBS authorities and the Australian Organ Donor Register, remain available over this period.
Find out more about holiday reporting and payment dates here
