Blow out in Centrelink phone wait times and age pension approvals

EW
Updated December 12 2023 - 9:16am, first published December 11 2023 - 3:41pm
Seniors are experiencing long wait times to get through to Centrelink. Picture Shutterstock
Seniors are experiencing long wait times to get through to Centrelink. Picture Shutterstock

Seniors are having to wait more than 43 minutes on average to get through to the Centrelink Older Australians line - that's double the average for the 2021/22 financial year.

EW

Eileen Wood

Senior Journalist

I'm a senior news journalist at The Senior newspaper, the leading publication bringing targeted news on issues affecting older Australians. We cover NSW, Victoria, Queensland, Tasmania, SA and WA. If you have a story idea I would love to hear it. You can email me: eileen.wood@thesenior.com.au or phone The Senior 02-4355-5000, mob. 0487 495 805

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