Older Australians face Centrelink phone line waits as government-introduced changes increases demand

EW
Updated January 24 2023 - 8:43am, first published 8:42am
Still waiting after all this time - government introduced changes increase Centrelink phone wait times. Picture Shutterstock
Still waiting after all this time - government introduced changes increase Centrelink phone wait times. Picture Shutterstock

Want to talk to Centrelink's Older Australians line? Expect to wait an average of 24 minutes and 18 seconds to speak to someone.

EW

Eileen Wood

Senior Journalist

I'm a senior news journalist at The Senior newspaper, the leading publication bringing targeted news on issues affecting older Australians. We cover NSW, Victoria, Queensland, Tasmania, SA and WA. If you have a story idea I would love to hear it. You can email me: eileen.wood@thesenior.com.au or phone The Senior 02-4355-5000, mob. 0487 495 805

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