STRUGGLING to hear the television? Help is still at hand despite current COVID-19 restrictions.
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Hearing Australia's national network of over 160 hearing centres has remained open helping some 10,000 children, adults, pensioners and veterans each week.
The organisation's managing direction Kim Terrell said it's been their priority to provide help for clients throughout Australia.
Kim Terrell, Managing Director of Hearing Australia, says that now, more than ever, good hearing health is essential for communication, learning and working during these difficult times.
"We've listened to our clients and have made it even easier for clients to get the information and support they need whilst still maintaining a very high standard of infection control," he said.
"The results have been impressive with a large percentage of our appointments now occurring on the phone or video in the comfort of a client's home, which many are telling us is also more convenient and reassuringly delivering the same great outcomes as coming into a centre."
The dramatic increase in tele-audiology services are a 'lifeline' for Hearing Australia clients like sixty-eight-year-old Christopher Rawlins.
Mr Rawlins said his life would be much harder during self-isolation if he didn't have the support from Hearing Australia to maintain his hearing.
"I was impressed with the way in which my local Hearing Australia centre had programmed my hearing aid remotely in line with my latest hearing test results. I was self-isolating when COVID-19 hit and my audiologist was there to help at every step along the way, online and on the phone. So, all I needed to do was arrive and collect my hearing aid without having an appointment," he said.
"I don't feel cut off from society now! I'm back talking to my daughter and grandkids on FaceTime, I can also enjoy listening to music and keep up to date with the latest news."
