A SUBCONTRACTOR that ran a Gold Coast nursing home where dozens of elderly patients were left to fend for themselves at the height of a pay dispute wants the aged care royal commission to investigate what happened.
Patients were evacuated from the Earle Haven Retirement Village last week after it was suddenly closed and stripped of equipment and other items like food.
HelpStreet, which was contracted to run the home, claims it hasn't been paid by People Care, which owns the facility.
The subcontractor now says it backs a full investigation by the aged care royal commission, as an ongoing police probe continues into the events which led to the forced closure.
"Serious questions need to be asked about People Care's business practices," HelpStreet founder Kris Bunker said.
People Care engaged HelpStreet in April 2018 to operate the aged-care facility.
Permanent residents still living independently at the village have been called to a meeting on Tuesday morning.
It will be held at the site and closed to the media.
Witnesses who were present when about 70 frail residents were evacuated last week say the home was stripped of patient records, medication, food, furniture and even cooking equipment.
In a statement on Tuesday, HelpStreet said People Care was sanctioned by the federal government and claimed its provider status was revoked in May 2017 because it failed to comply with home care standards.
It also alleged People Care also was slapped with a non-compliance notice by the federal health department in January over its financial reporting.
Mr Bunker says HelpStreet improved food and laundry services at the facility and replaced urine-soaked mattresses.
Australian Associated Press
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