WHEN it comes to air travel, Qatar is flying high with its national airline and international airport being named the best in the world.
Qatar Airways has been ranked the number one airline for the second year running in a study by Airhelp - an air passenger rights company.
Qatar's Hamad International Airport in Doha was also named the best airport in the world in the annual rankings.
The Airhelp study ranked 72 airlines and 133 airports around the world. It looked at 40,000 reviews based on service quality, punctuality, claim processing, flight and after-flight services.
American Airlines came in at second place in the airline rankings, followed by Aeromexico (third), SAS Scandinavian Airlines (fourth) and Qantas in fifth place. UK airline Thomas Cook was named the worst airline.
When it came to airports, Tokyo's Haneda Airport was named number two in the world, followed by Athens International. Lisbon's Portela Airport in Portugal was named the worst.
Perth Airport was ranked the best of Australian airports scoring 26th place. Sydney was ranked at 65, and Melbourne at 76.
AirHelp's reports aim to give air passengers better predictions for what their experiences will look like at different airports, how the airlines will treat them under normal circumstances, and what to expect if their flight gets delayed, cancelled or overbooked.
The best and worst airlines
Best:
- Qatar Airways
- American Airlines
- Aeromexico
- SAS Scandinavian Airlines
- Qantas
- LATAM Airlines
- WestJet
- Luxair
- Austrian Airlines
- Emirates
Worst:
- Adria Airways
- Aerolineas Argentinas
- Transavia
- Laudamotion
- Norweigian
- Ryanair
- Korean Air
- Kuwait Airways
- EasyJet
- Thomas Cook
The best and worse airports
Best:
- Hamad International Airport, Qatar
- Tokyo Inernational Airport, Japan
- Athens International, Greece
- Afonso Pena International Airport, Brazil
- Gdansk Lech Walesa Airport, Poland
- Moscow Sheremetyevo International, Russia
- Changi Airport, Singapore
- Hyderabad Rajiv Ghandi International, India
- Tenerife North Airport, Spain
- Campinas International, Brazil
Worst:
- London Gatwick Airport, UK
- Billy Bishop Toronto City Aiport, Canada
- Porto Airport, Portugal
- Paris Orly Airport, France
- Manchester Airport, UK
- Malta International Airport, Airport
- Henri Coanda International Airport, Romania
- Eindhoven Airport, Netherlands
- Kuwait International Airport, Kuwait
- Lisbon Portela Airport, Portugal
To view AirHelp score in full click HERE
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