YOUR SAY

The provider case manager assigned has resigned and we are told by the provider no new case manager has been assigned yet.

It may be 'some weeks' before we are advised who the new case manager is. Very unsatisfactory.

Michael Beaumont, via email

Reference drawdown in superannuation, I cannot understand why a retiree dying at 100 years of age is disadvantaged compared to a retiree dying at 80 years of age.

A retiree dying at 100 years has had their superannuation drawn down more than twice what the 80 year old has.

This means that the 100 year retiree can only pass onto dependents through superannuation half of what an 80 year old can without taxation problems.

Should the drawdown be 6 per cent for life starting at 70 years to allow for changes in age pension eligibility?

Bill Kendall, Burleigh Waters.

Through interacting with Telstra for my Mum (over 90), I have discovered there is a system in place called "Medical Priority".

Readers who rely on their landline may wish to consider this option as it streamlines fixing issues and calls are diverted to a satellite phone so Mum was able to receive and make calls.

All that is required is completion of a simple form together with a doctor's confirmation.

Barb Curnow, via email.

I just read your 2018 article 'Ridiculous wait to process pension'.

In it there was expressed an intention for Centrelink/Services Australia to improve their processes.

As of 2022 my experience is that nothing has improved.

I have had one contact initiated by Centrelink in 12 weeks now and my wife and I are still waiting.

I retired seven weeks after my application when Centrelink said they estimated they would complete the claim, but we are still waiting.

That contact, by the way, was to tell us that (in spite of all their documents saying we can) we can't submit a joint couples application, that we had to submit separate applications.

So everything in the original joint application had to be duplicated and submitted again.

There is no feedback, no person to contact, no one is accountable.

David O'Brien, via email.

I am writing to express my thanks and appreciation to The Senior newspaper.

I won a double pass to see Mirusia at Shoalhaven Entertainment Centre.

We had a wonderful time. The show had been postponed a few times due to COVID-19.

Michele Selby, via email.