The Federal Government has urged aged care providers to consider the new industry visitation code to ensure the response to the pandemic was proportionate and in the best interests of the residents.
Aged Care Minister Richard Colbeck said the guidelines struck the important balance of ensuring the health and wellbeing of aged care residents and retaining important social connections during the COVID-19 pandemic.
He said the code, which specifies it is not reasonable to keep residents locked away from their families, provided an agreed approach and a clear path for providers, residents and their families during a difficult time.
"It lays out a clear definition of the responsibilities of providers and visitors as they navigate this extraordinary health crisis."
While acknowledging the separate regulations in place between States and Territories, Mr Colbeck said aligning with the new code would provide clarity to the sector, residents and families.
"Ensuring the health and wellbeing of senior Australians remains our number one responsibility."
Mr Colbeck said the guidelines provided a suggested access resolution process should families feel they are being unfairly prevented from visiting their loved one.
"As restrictions start to ease, care needs to be taken by all in the interests of aged care residents, providers and visitors alike.
"Lockdowns of facilities may occur in the event of an outbreak in the building or the local community."
He praised the efforts across the sector, particularly those providers which had showcased innovative responses to the crisis.
"I have seen great examples of aged care providers who are using, sometimes quite innovative solutions, to facilitate communications between residents and their families.
"The Aged Care Visitor Code is a clear example of what can be achieved when representatives across the sector come together for the benefit of those we are caring for," Mr Colbeck said.
"It is a difficult time but these measures offer a much-needed united approach and another step in the right direction."
Eileen Wood
I'm a senior news journalist at The Senior newspaper, the leading publication bringing targeted news on issues affecting older Australians. We cover NSW, Victoria, Queensland, Tasmania, SA and WA. If you have a story idea I would love to hear it. You can email me: eileen.wood@thesenior.com.au or phone The Senior 02-4355-5000, mob. 0487 495 805
I'm a senior news journalist at The Senior newspaper, the leading publication bringing targeted news on issues affecting older Australians. We cover NSW, Victoria, Queensland, Tasmania, SA and WA. If you have a story idea I would love to hear it. You can email me: eileen.wood@thesenior.com.au or phone The Senior 02-4355-5000, mob. 0487 495 805
