PEOPLE who do not have a debit card will be offered one by their bank to help with the purchase of goods during social isolation.
Australian banks will issue a record number of debit cards (Mastercard or VISA debit) to customers who don't have them and who may be self-isolating to make sure they can continue to pay for their goods and services online or over the phone.
More than half a million bank customers actively use a passbook account or transaction account with no linked debit card; many are aged over 70 years. This means they pay for goods and services using cash or EFTPOS but are unable to shop online or over the phone.
Over the next few weeks, banks will be sending out cards or contacting customers directly. People receiving cards are under no obligation to activate or use them.
Australian Banking Association chief executive Anna Bligh said this was an important step in ensuring no one was left behind when it comes to banking services.
"The industry has recognised that as a result of the government's social distancing advice, particularly for older Australians, we must provide additional options for people to do their banking and pay for goods and services," she said.
"There are many thousands of customers who are using a passbook or savings and cheque accounts that have no debit card.
"We understand that some people who haven't used a debit card in the past might have concerns over safety and security, however they should be rest assured that it's safe, its secure and you can track your spending."
Council on the Ageing (COTA) chief executive Ian Yates said agreeing to activate a debit card sent by your bank, or responding to an invitation from your bank to issue a card, will ensure you maintain control of your affairs while giving you more options to spend your money.
He welcomed the Australia Securities and Investments Commission's flexibility in permitting the offers to happen.
These cards will incur no additional cost to any customer. Bank staff will be on hand to provide practice advice to those unfamiliar with how the cards work.