Unscrupulous operators have already begun targeting super fund members and offering to help them take up the new early-release super measures announced last weekend.
The new measures - part of the government's coronavirus economic support package - allow qualifying individuals suffering financial hardship to access up to $10,000 of their super in 2019-20
Australian Institute of Superannuation Trustees chief executive Eva Scheerlinck said everybody needed to be on their guard if they receive unsolicited calls about their super.
"Unfortunately, as we've seen before with any early release super measure, there are unscrupulous operators who take advantage of people in financial hardship either through outright fraud in an attempt to steal their super or by offering unnecessary services for which a fee is charged," Ms Scheerlinck said.
"The ATO is managing the new early-release process though its MyGov website. There is no need to involve a third party and there are no fees involved."
"Nor is there a need to panic and rush through an application. Anyone who is considering applying for early release superannuation under the new financial hardship provisions should be aware the scheme does not commence until mid-April."
Ms Scheerlinck suggested that, in the interim, those who were planning to apply through MyGov for early release should firstensure their personal details were up to date by visiting their super fund's website.
The institute is urging people suffering financial hardship to explore all the various government income-support measures available before accessing their super through early release, which should be a last resort.
Any suspicious behaviour relating to superannuation can be reported to Australian Securities & Investments Commission through its online complaint form.