33 million unanswered Centrelink calls 'not a staffing problem'

By Doug Dingwall
Updated June 28 2018 - 1:16pm, first published March 9 2018 - 12:00am
Unanswered calls to Centrelink have reached 33 million in the last seven months. Photo: Marina Neil
Unanswered calls to Centrelink have reached 33 million in the last seven months. Photo: Marina Neil

THE Human Services department has admitted more than half a million more client calls have met engaged signals compared to last year - but denies staff cuts are to blame.

Get the latest Senior news in your inbox

Sign up for our newsletter to stay up to date.

We care about the protection of your data. Read our Privacy Policy.